Code of Student Rights, Responsibilities, and Conduct
Indiana University is committed to providing an exceptional educational experience that is transparent, efficient, stimulating, and fair. The Code of Student Rights, Responsibilities, and Conduct is IU’s way of ensuring that the rights of students are protected and respected.
If you feel your rights as defined in the Code have been violated by a member of IU's online community, you may file a grievance.
If at all possible, the IU Office of Online Education would like the opportunity to work with you to resolve the problem. Please fill out this form, and a member of our staff will contact you as quickly as possible.
If you have spoken with the Office of Online Education and would like additional information, please continue reading.
Complaint Process Within the University
Indiana University has established procedures for students to follow when they believe that their rights as defined in the Code have been violated by a member of the university community.
The local campus offices of the dean of students, affirmative action, and faculty affairs, as appropriate, will assist students in addressing their grievances.
Complaint Process Outside the University
All campuses of Indiana University are accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools. This level of accreditation is recognized by the U.S. Department of Education.
If—after following the procedures outlined in the Code—you believe that your complaint has not been properly addressed, you may file your grievance in accordance with the following:
If you live in the state of Indiana, follow the procedures outlined on the website of the Office of the Executive Vice President for University Academic Affairs for filing a complaint.
If you live outside the state of Indiana, you have the right to file an official complaint with your state of residence. To file a complaint, click on the name of your home state below. You will be directed to the state agency that provides the necessary form. Please note that in general, state agencies ask that you work to resolve your complaint with the university before filing a complaint with the state.
- District of Columbia
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia
States require postsecondary educational institutions located within their borders to be legally authorized to provide postsecondary educational instruction. Many state laws and regulations also apply to online and distance educational instruction offered in a given state.
As a result, Indiana University’s online courses and programs must be legally authorized in certain states for the university to offer those courses or programs to students residing in those states.
To determine whether IU’s online classes and degrees are authorized in your state, select your state from the dropdown menu.